Assistant Store Manager - Durham, NC |
| Location: | Durham, NC |
| Salary Range: | DOE |
| Exempt/Non-Exempt: | Exempt |
| Benefits: | Medical, Dental, Life, 401k, Vacation, etc. |
| Employment Type: | Full Time |
| Department: | Retail |
| Description: | The Assistant Store Manager is responsible for the day-to-day leadership and management of all departments including Sales, Tech Shop, Front End, and Receiving.
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| Duties: | � Communicates with customers to resolve complaints and ensures every customer is 100% satisfied.
� Maximizes sales by assisting in the development of sales-orientated supervisors and hourly associates.
� Understands and drives the store business plan.
� Selects and develops selling skills programs for supervisors and hourly associates.
� Identifies issues and works with supervisors and hourly associates to develop action plans.
� Provides technical training of associates.
� Ensures thorough training on extended warranties and reviews results regularly.
� Maintains visual presentation standards throughout store.
� Sets sales goals and ensures achievement of results.
� Assists with development of strategic action plans to control shrink and other controllable expenses.
� Assists with development of strategy to obtain acceptable internal audit scores.
� Drives sales and profit in a selling culture.
� Demonstrates a commitment to TigerDirect core values of customer satisfaction, safety, integrity, and process improvement.
� The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
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| Qualifications: | �High school diploma or equivalent. Bachelor�s Degree preferred
�3 � 5 Years Retail Management Experience
�Proven track record in customer service selling environment
�Solid track records of hiring, developing, and promoting managers
�Strong leadership and analytical skills
�Strong organizational and problem solving skills
�Strong communication skills, both verbal and written
�Able to handle multiple projects/tasks and meet deadlines
�Able to operate TigerDirect computer systems relevant to job duties
�Able to move medium weight objects (up to 50 pounds)
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