B2B - Account Manager -Euless, TX |
| Location: | Euless, TX |
| Exempt/Non-Exempt: | Exempt |
| Benefits: | Health, Dental, Life, 401k, Vacation, Commission, etc. |
| Employment Type: | Full Time |
| Department: | B2B RETAIL |
| Description: | The B2B Account Manager is responsible for driving sales through up-selling and cross selling techniques as well as delivering exceptional customer service to our corporate and government customers
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| Duties: | � Maintain and grow account base through proper balance of maintenance and prospecting phone calls.
� Renew relationships with past buyers to drive future business.
� Call �warm sales leads� to build relationships with new clients.
� Work with clients to understand their business issues and provide solutions that meet their needs. (Consultative selling).
� Present promotions and special offers.
� Price products as per Tiger Directs pricing policy, offering discounts within agreed limits.
� Monitor the progress of account development.
� Achieve up-sell/cross-sell targets to enhance average order value.
� Handle, as appropriate, issues pertaining to your customer list.
� Follow-up customers requests for assistance, literature, price quotes, etc., to establish a high level of service orientation.
� Be alert for, and report changes in market conditions, competitive activities, and customer preference/ needs.
� Maintain designated average of outbound calls per day.
� Achieve biweekly and quarterly goals.
� Attend ongoing training for product knowledge, MACS system and sales techniques.
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| Qualifications: | � High School Diploma required; Bachelor�s Degree preferred.
� 2 �3 Years of Sales Experience.
� Familiarity with computers and corporate IT infrastructure.
� Goal oriented �can-do� attitude with the ability to be aggressive and persistent.
� Enjoy a fast-paced environment and enjoy working with a highly motivated professional sales team.
� Excellent written, verbal, and presentation skills is critical.
**WARNING: PLEASE BEWARE OF PHISHING SCAMS. OUR COMPANY WILL NEVER ASK YOU FOR BANK ACCOUNT INFORMATION WHEN YOU ARE APPLYING FOR A JOB.** |
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