B2B Account Manager - Raleigh, NC |
| Jan. 05, 2009 - Dec. 31, 2010 |
| Location: | Raleigh , NC |
| Benefits: | Health, Dental, Life, 401K, Vacation, Commission, etc. |
| Employment Type: | Full Time |
| Department: | Sales-Outbound |
| Description: | The B2B Account Manager is responsible for driving sales through up-selling and cross selling techniques as well as delivering exceptional customer service to our corporate and government customers |
| Duties: | •Maintain and grow account base through proper balance of maintenance and prospecting phone calls.
•Renewing relationships with past buyers to drive future business.
•Calling “warm sales leads” to build relationships with new clients.
•Working with clients to understand their business issues and provide solutions that meet their needs. (Consultative selling).
•Present promotions and special offers.
•Price products as per Tiger Directs pricing policy, offering discounts within agreed limits.
•Monitor the progress of account development.
•Achieve up-sell/cross-sell targets to enhance average order value.
•Handle, as appropriate, issues pertaining to your customer list.
•Follow-up customers requests for assistance, literature, price quotes, etc., to establish a high level of service orientation.
•Be alert for, and report changes in market conditions, competitive activities, and customer preference/ needs.
•Maintain designated average of outbound calls per day.
•Achieving biweekly and quarterly goals.
•Participate in 3 week training including product training, MACS system training and sales techniques.
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| Qualifications: | •High School Diploma required; Bachelor’s Degree preferred.
•2 –3 Years of Sales Experience.
•Familiarity with computers and corporate IT infrastructure.
•Goal oriented “can-do” attitude with the ability to be aggressive and persistent.
•Enjoy a fast-paced environment and enjoy working with a highly motivated professional sales team.
•Excellent written, verbal, and presentation skills is critical.
**WARNING: PLEASE BEWARE OF PHISHING SCAMS. OUR COMPANY WILL NEVER ASK YOU FOR BANK ACCOUNT INFORMATION WHEN YOU ARE APPLYING FOR A JOB.** |
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