B2B - Account Manager - McAllen, Tx |
| Location: | McAllen, TX |
| Benefits: | Health, Dental, Life, 401k, Vacation, Commission, etc. |
| Employment Type: | Full Time |
| Department: | B2B RETAIL |
| Description: | With 17 locations and over 3000 employees nationwide we are a multi-billion dollar leading retailer of brand name computers, consumer electronics, computer-related accessories, and technology supplies. Our talented team is our driving force behind our world class customer service, our continuous growth, and our unrivaled success.
With Systemax being our parent company (Fortune 1000 and publically traded Company~NYSE:SYX) and great brands such as GLOBAL, and MISCO behind us, we have rapidly gained tremendous traction in the industry and therefore are looking to expand our incredibly great team to help us take our company to the next level.
We are comprised of top performers who are driven, professional, self-motivated, and competitive. We are looking for that same caliber of person with a game changing mentality that is ready and hungry for success.
If this is you and you�re ready for the challenge and ready to take your career and pay to the next level than Tiger Direct is where you want to be!
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| Duties: | The B2B Account Manager is responsible for driving sales through up-selling and cross selling techniques as well as delivering exceptional customer service to our corporate and government customers
� Maintain and grow account base through proper balance of maintenance and prospecting phone calls.
� Renew relationships with past buyers to drive future business.
� Call �warm sales leads� to build relationships with new clients.
� Work with clients to understand their business issues and provide solutions that meet their needs. (Consultative selling).
� Present promotions and special offers.
� Price products as per Tiger Directs pricing policy, offering discounts within agreed limits.
� Monitor the progress of account development.
� Achieve up-sell/cross-sell targets to enhance average order value.
� Handle, as appropriate, issues pertaining to your customer list.
� Follow-up customers requests for assistance, literature, price quotes, etc., to establish a high level of service orientation.
� Be alert for, and report changes in market conditions, competitive activities, and customer preference/ needs.
� Maintain designated average of outbound calls per day.
� Achieve biweekly and quarterly goals.
� Attend ongoing training for product knowledge, MACS system and sales techniques.
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| Qualifications: | � High School Diploma required; Bachelor�s Degree preferred.
� 2 �3 Years of Sales Experience.
� Familiarity with computers and corporate IT infrastructure.
� Goal oriented �can-do� attitude with the ability to be aggressive and persistent.
� Enjoy a fast-paced environment and enjoy working with a highly motivated professional sales team.
� Excellent written, verbal, and presentation skills is critical.
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