Connect Center Sales Associate P/T - Raleigh, NC
|Employment Type:||Part Time|
|Description:||The Sales Associate is responsible for maintaining outstanding customer service as per Company standards, generating sales, adhering to merchandising standards, following standard operating procedures (SOP), safeguarding company assets, and following a complex series of procedures and systems to qualify and obtain wireless service and product for customers.|
|Duties:|| Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service. |
Work with customers to understand and find the right solution (including the right product and the right service) for their lifestyle needs utilizing solution-centric sales methodology.
Follow and maintain merchandising standards of the department as per SOP guidelines.
Maintain an awareness of all promotions and advertisements offered by the company and by the different carriers.
Assist in floor moves, merchandising, display maintenance, and housekeeping
Assist in processing and replenishing merchandise and monitoring floor stock.
Aid customers in locating merchandise.
Assist in completing price changes within the department.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Compute sales prices, total purchases and receive and process cash or credit payment.
Participate in all inventory and cycle counts per the direction of the Store manager.
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Answer questions regarding the store and its merchandise.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Ticket, arrange and display merchandise to promote sales.
Communicate customer requests to management.
Negotiates terms of sale and services with customer.
Perform sales transactions.
Performs additional duties as assigned.
|Qualifications:|| Retail electronics and/or technology experience a plus. |
HS diploma or GED required.
Ability to operate all equipment necessary to perform the job.
Ability to communicate with associates and customers.
Ability to read, count, and write to accurately complete all documentation
Strong problem solving skills.
Proven ability to be a team player.
Must be results driven with the motivation in meeting the customers needs.
Able to lift 50 pounds ladder climbing required.
Ability to work under pressure in a fast paced environment.
Be able to work a flexible schedule
Requires the ability to multitask and well work under pressure.
Excellent communications skills, both verbal and written, are required.
Proficiency with Microsoft Office.
Must be able to work extended hours as needed.
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