B2B Account Manager - North Carolina |
| Location: | Raleigh and Durham, NC |
| Benefits: | Health, Dental, Life, 401K, Vacation, Commission, etc. |
| Employment Type: | Full Time |
| Department: | B2B Sales - Outbound |
| Description: | The B2B Account Manager is responsible for driving sales through up-selling and cross selling techniques as well as delivering exceptional customer service to our corporate and government customers |
| Duties: | �Maintain and grow account base through proper balance of maintenance and prospecting phone calls.
�Renewing relationships with past buyers to drive future business.
�Calling �warm sales leads� to build relationships with new clients.
�Working with clients to understand their business issues and provide solutions that meet their needs. (Consultative selling).
�Present promotions and special offers.
�Price products as per Tiger Directs pricing policy, offering discounts within agreed limits.
�Monitor the progress of account development.
�Achieve up-sell/cross-sell targets to enhance average order value.
�Handle, as appropriate, issues pertaining to your customer list.
�Follow-up customers requests for assistance, literature, price quotes, etc., to establish a high level of service orientation.
�Be alert for, and report changes in market conditions, competitive activities, and customer preference/ needs.
�Maintain designated average of outbound calls per day.
�Achieving biweekly and quarterly goals.
�Participate in 3 week training including product training, MACS system training and sales techniques.
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| Qualifications: | �High School Diploma required; Bachelor�s Degree preferred.
�2 �3 Years of Sales Experience.
�Familiarity with computers and corporate IT infrastructure.
�Goal oriented �can-do� attitude with the ability to be aggressive and persistent.
�Enjoy a fast-paced environment and enjoy working with a highly motivated professional sales team.
�Excellent written, verbal, and presentation skills is critical.
**WARNING: PLEASE BEWARE OF PHISHING SCAMS. OUR COMPANY WILL NEVER ASK YOU FOR BANK ACCOUNT INFORMATION WHEN YOU ARE APPLYING FOR A JOB.** |
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