B2B Account Manager - Global Computer - Georgia |
| Nov. 15, 2007 - Dec. 31, 2009 |
| Location: | Buford, GA |
| Benefits: | Health, Dental, Life, 401k, Vacation, Commission |
| Type: | Full Time |
| Department: | Sales-Outbound |
| Description: | The Business to Business Account Manager is responsible for driving sales through up-selling and cross selling techniques as well as delivering exceptional customer service to our corporate customers. |
| Duties: | • Maintain and grow account base through proper balance of maintenance and prospecting phone calls.
• Renew relationships with past buyers to drive future business.
• Call “warm sales leads” to build relationships with new clients.
• Work with clients to understand their business issues and provide solutions that meet their needs. (Consultative selling).
• Present promotions and special offers.
• Price products as per company's pricing policy, offering discounts within agreed limits.
• Monitor the progress of account development.
• Achieve up-sell/cross-sell targets to enhance average order value.
• Handle, as appropriate, issues pertaining to your customer list.
• Follow-up customers requests for assistance, literature, price quotes, etc., to establish a high level of service orientation.
• Be alert for, and report changes in market conditions, competitive activities, and customer preference/ needs.
• Maintain designated average of outbound calls per day.
• Achieve biweekly and quarterly goals.
• Attend ongoing training for product knowledge, MACS system and sales techniques. |
| Qualifications: | • High School Diploma required; Bachelor’s Degree preferred.
• 2 –3 Years of Sales Experience or a strong interest in beginning your salescareer
• Familiarity with computers and corporate IT infrastructure.
• Goal oriented “can-do” attitude with the ability to be aggressive and persistent.
• Enjoy a fast-paced environment and enjoy working with a highly motivated professional sales team.
• Excellent written, verbal, and presentation skills is critical. |
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